FAQs

8
What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the product warranty?

We warranty our materials and workmanship. We provide two years warranty for all the machines we sell. Any question, please feel free to contact us.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

Are you manufacture or trading company?

We are 23 years manufacture,can meet all your custom needs, like screen design,language,logo,package,etc.

How to deliver is usually the most convenient way?

Usually used DHL/ TNT air transport the general time is 5-7 days, you only need to wait for the receipt at the address.

How to protect machine safety during transportation?

We use thick foam lining,moisture-proof cloth bag, aviation aluminum box,three-layer packaging to ensure safe.

How do l learn to use and routinely maintain the machine?

We have online teaching videos and a professional technical support team to solve your problems for you 24 hours.